FAQ

1. What payment methods do you accept?

We accept payments via Razorpay using Credit/Debit cards, UPI, Netbanking, and Wallets.

2. Is my payment secure?

Yes, all payments are processed securely through Razorpay, which is a PCI DSS-compliant payment gateway ensuring your card and transaction details are fully encrypted and safe.

3. What is the refund policy?

Refunds are processed within 3-5 business days from the date of request. The refunded amount will be returned to the same payment method used during the transaction.

4. How long does payment processing take?

Payments are generally processed instantly. However, in some cases, it may take 3-5 business days for the payment to reflect depending on the bank or payment method.

5. Who can I contact for payment-related queries?

You can reach out to our support team via WhatsApp or email for any payment or order-related queries.